Tickets are sent out automatically and should arrive your mailbox within a few minutes after successful payment. If you did not receive them, please check your spam folder first.
It is also possible that perhaps you mistyped your e-mail address when making the purchase.
If you paid using regular bank transfer, it might take a few days until we get your payment and send out the ticket.
If you have access to your bank account, use our ticket recovery page.
You may also contact the organiser of the event or send us an email to firstname.lastname@example.org, attaching your payment details.