To validate tickets, you need a mobile device or computer connected to the internet. You also need an account at Fienta to log in. Multiple people can log at the same time using the same account.
To validate tickets using mobile, download our free app for iOS or Android from links below or search "Fienta" from appropriate app stores.
Using the app
After logging in, you are presented a list of your future events. Choose your event, press SCAN and point your camera to ticket code. The app will show you the ticket type, amount and mark it as used.
Appropriate message will be displayed when scanning a ticket which has already been used.
For testing, you can use sample ticket found under "Ticket" menu when setting up your event at Fienta. Or, use this QR code:
Reverting the ticket
If you validated a ticket by mistake, you can mark it as valid again. Swipe left on the ticket, which will reveal an Undo button.
In case of missing or bad internet connection, our app will continue to work. You can scan tickets of last chosen event using an offline database inside your device. Information about validated tickets will be sent to Fienta as soon as your device connects to internet again.
By default, our app will show you the ticket type and amount, when scanning. If you ask additional questions from your buyers using Order Form tool, you can show these answers on scanner as well. Set it up from Order Form > Custom Field in Fienta.