- Option to allow ticket owners to request refund via private order page.
- Manual invoice payments are now processed immediately after reaching our bank account.
- Public API can be used to read all public events in machine-readable format.
- Norwegian support for the checkout process.
- Mobile app now can be used to validate EU Digital COVID certificates.
- New report showing income by ticket types and prices.
- Updated design of organiser events page.
- Updated user interface for creating custom form fields.
- Ability to add order based custom fields before ticket-based fields.
- Updated support for timezones.
- Mobile app: those who bought an online-only ticket for hybrid event, can't enter the physical venue anymore.
- Mobile app: updated user interface.
- Added custom checkout questions that only appear for selected ticket types.
- Address fields can now be searched from Google's database.
- Added Canadian dollar, New Zealand dollar and New Romanian leu to supported currencies.
- Online events now show the timezone name on the event page and tickets.
- Improved support for events in different time zones.
- Added Apple Pay payments.
- Added Google Pay payments.
- Added checkboxes option for checkout custom fields.
- Ability to see percentage of recurring buyers on event dashboard.
- Ability to share attendee list using a private link.
- Events can now be marked as taking place on-site, online or both.
- In the case of hybrid events, each ticket type can be marked as valid at the venue, online or both.
- Online events now have a dedicated page in Fienta with an option to combine video player, text and chat.
- Option to redirect buyers to other platforms in case of online events.
- Added support for utm_ parameter tracking for marketers.
- Improvements on POS reports, reserved seatings, timezone support.
- Added support for donations / pay-what-you-want ticket types.
- Added Klarna/Sofort payments in Austria, Belgium, Germany, Italy, Spain and Netherlands.
- Added SEPA Direct Debit payments in Germany and Netherlands.
- Ability to search by ticket code in Orders reports.
- Ability to show orders which use specific discount code.
- Ability to show orders which use specific ticket type code.
- Social distancing rules for reserved seating.
- Option to change the type of already issued ticket.
- Option to change seating on already issued ticket.
- Danish support for the checkout process.
- Event categories, used on front page search.
- Event image can be added to embed mode.
- Added reserved seating.
- Ticket emails now adapt with operating system dark modes.
- Mobile app: Optional setting to allow scanning of multiple events at the same time.
- Automatic message on the ticket selection page when five or fewer tickets are available.
- For data export, we now use XLSX format instead of XLS which handles emoticons and special characters better.
- Reports now include dates for events with the same title.
- Notifications on new orders can be sent to multiple email addresses.
- Added AUD to supported currencies.
- Ticket types and custom fields can now be sorted using drag and drop.
- Added calendar links to the order completion page.
- Added QR codes to order completion page when the event is about to start.
- Automatic reminders to overdue invoices.
- Ticket buyers can cancel unpaid invoices and release booked tickets to others.
- Support for a wide range of emojis in the event description, ticket and emails.
- Improved timezone support for calendar links.
- Added webhooks which trigger on order completion, registration and ticket validation.
- Emails tool now has the option to address overdue invoices.
- Added USD to supported currencies.
- Improve speed of API calls.
- You can now manage your team members.
- Updates to public API.
- New public event search.
- Event overview page can now be shared with a private link.
- Emails tool now supports filtering recipients by ticket type and language.
- The subject of the ticket email can be changed.
- Added ability to change invoice due days per order.
- Credit invoices have been added to reports and also to order details view.
- Visual updates to the check-out process on the event page.
- You can now use Fienta to send emails to your ticket buyers. This allows to communicate last-minute changes, announce about cancellation or postponing of the event.
- Ticket buyers are now notified via email about refunds.
- Credit invoices are now sent along with refunds.
- Events can now be marked as canceled.
- Ticket email supports multiple new placeholders.
- Text of the "Buy tickets" button can be changed.
- Private events can now use the event series feature.
- You can now create and send tickets for pending invoice orders.
- Added iDEAL payment support in the Netherlands.
- New income report, grouped by events.
- New Billing documents page displays all invoices issued for Fienta's service fee.
- Event currency can now be changed during event setup.
- The first version of the POS system was released with the support of printing paper tickets.
- You can now list events that sell tickets on some other platform.
- You can now list events that do not have any ticket sales or registration.
- Discounts now have the option to limit the number of tickets it applies to.
- Payouts are now handled in multiple currencies.
- Added Luminor DNB bank link payment method.
- The first version of the ticket assign feature which allows buyers to easily distribute tickets within their organisation.
- New ticket recovery feature. Buyers who have lost their tickets can access them using the order number and password on their bank statement.
- Improved correction of mistyped emails during ticket purchase.
- You can display events right on your own website with our public API.
- Added numerous new currencies you can sell tickets in.
- Added Chinese support for the checkout process.
- Ticket email now includes links to add the event to the buyer's calendar.
- Added e-invoice support.
- Event organisers will now receive monthly sales and income reports via email.
- Added Slovak support for checkout process.
- Site speed and search engine optimizations so that events can be more easily discovered.
- The event dashboard now displays a list of top sold ticket types.
- Event-specific VAT amount has been replaced by global VAT value for the organiser.
- Speed and search improvements on the frontpage and organiser's event index page.
- Facebook Pixel "Purchase" event now includes order value.
- Order details page completely redesigned for better usability.
- Reports now show orders which are pending for refund.
- Added Liisi to payment methods in Estonia.
- Support for event series and repeated events.
- Event page or embed can now be opened with a specific ticket type selected.
- Code optimizations and changes to user interface technology.
- Under the hood changes on how we handle outgoing emails.
- New reports displaying data across all your events.
- Discount codes can be now included when making a copy of an existing event.
- Added support for Facebook Pixel tracking.
- You can now ask your buyers a consent for subscribing to your mailing lists.
- The ticket buyers will see a hint to correct misspelled email addresses during purchase. For example, @gmail.con will be suggested to change to @gmail.com.
- Added Swedbank Latvia to payment methods.
- Option to set a minimum number of tickets per order for ticket types.
- Now you can request refunds and cancel pending orders right from order view.
- Mobile app: added attendee search and manual check-in.
- Mobile app: added continuous scanning mode which opens camera automatically a few moments after the previous successful scan.
- Ability to add descriptive text to ticket types, appearing on ticket email and PDF.
- You can now display custom messages when sales have ended or tickets have been sold out.
- Added Portuguese support for the checkout process.
- Tickets are now sent both as HTML and plain text emails.
- Public event pages are now machine-readable, enabling event discovery websites to scape them.
- Volume discounts.
- Dutch support for the checkout process.
- The mobile app supports printing nametags on ZPL compatible printers.
- Add ability to track purchase stages in Google Analytics.
- Updated graphical overview of sales volume and sold tickets.
- Overview of major referrals and buyer's geographical locations.
- New Orders and Attendees tools, improved search.
- Ability to add internal notes to orders.
- French support for the checkout process.
- Public API to get event details and display them on your website for example.
- Ability to set due time for invoices related to bank transfer payments.
- German and Spanish support for the checkout process.
- The mobile app displays the number of tickets validated vs tickets sold. For large events, data synchronization now works much faster.
- A new and more flexible tool for handling discount codes.
- Ability to set organiser contacts on a per-event basis.
- Ability to add a custom message when re-sending tickets and invoices to buyers.
- Order form fields can be displayed on the ticket.
- Usability improvements related to payment selection on the checkout page.
- More detailed validations report.
- Ability to sell other services in addition to tickets.
- Define multiple discount codes per ticket type.
- Ability to display organiser's terms of service on the event page.
- Option to send the buyer of multiple tickets all tickets in separate emails or in one mail.
- Also, you can choose to create just one compound ticket.
- The mobile app supports tickets issued by other ticketing providers.
- The mobile app now has an offline mode.
- The mobile app can be configured to display data asked from an attendee during registration.
- The mobile app has an undo functionality.
- Dedicated environment for ticket resellers.
- New option for ticket type: maximum amount of tickets per order.
- Tool for issuing complimentary tickets.
- Ability to show the number of available seats right on your organiser's website.
- Support for all eurozone countries.
- Lithuanian support for the checkout process.
- The buyer can request custom information to be added to the invoice.
- Attendee report includes purchased ticket name and price.
- Ability to check uniqueness when filling custom fields.
- Support for Google Ecommerce Analytics.
- Usability enhancements.
- Finnish and Lithuanian payment methods.
- New Customers tool.
- New Invoices report.
- Reworked event public webpage's behavior and visuals.
- Detecting customer's country and town.
- Option to keep the sold out ticket types in the list.
- Improved multilingual capabilities.
- Discount code column added to orders report.
- Embed mode: the whole checkout process can now be placed right on the organiser's own website.
- Email notifications on each purchase including detailed information about the order.
- Ticket types and events can be deleted.
- In addition to the .pdf attachment, the email sent to customers now includes everything needed to check-in: event name, date and time, venue, QR code, also custom text and image.
- You can now customize the color of buttons and hyperlinks on the event page.
- Ticket types can now be duplicated.
- You can now hide private events from our homepage and search results.
- Discount codes for changing ticket normal prices.
- Enhanced mobile support: the whole checkout process not fits nicely and is usable on even the smallest mobile screens.
- Google Analytics support, cross-domain tracking.
- Finnish support for the checkout process.
- Updated reports: now you can see the reports across all events, also we added customer's language to orders.
- Moved the app to new servers.
- Started using a QR code instead of barcodes.
The name of the marketing channel is now saved to orders.
- New payment method: using normal invoice and bank wire.
- Discount codes can now be entered from the checkout page.
- Reports now display the most recent rows first.
- Custom fields and registration forms.
- Amounts can now be changed with +/- buttons on the checkout page.
- Uploaded images are now automatically resized.
- Mobile app for ticket scanning.
- Latvian support for the checkout process.
- Support for free events and ticket types.
- Events can now be duplicated.
- New payment method: Pocopay.
- Automatic hyperlink detection in the event description.
- We now send out invoices in the name of organizers.
- Russian support for the checkout process.