For Event Organisers

FAQ

• Can I create free events
• Can I create private events
• Can I add ticket purchase to my own website
• Can I sell tickets with reserved seating
• Which languages do you support
• Can I sell in multiple languages at the same time

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About Fienta

• Product updates
• Fienta's logo

Account

• Account verification
• Adding team members
• Changing ticket seller and payout details

Types of events

• Free events
• Donations and events with editable prices
• Private events
• Recurring events
• Events without ticketing
• Events sold elsewhere

Virtual and hybrid events

• Online and hybrid events
• Online events with Worksup

Event setup

• Event languages
• Time zones
• Formatting event description
• Duplicating event

Reserved seating

• Seating charts and reserved seating

Tickets

• What does the ticket look like
• Customising the tickets

Event page

• Event page in Fienta
• Sharing the event page
• Add ticketing to your own site
• Event website with Voog

Prices, payments, refunds

• Prices and payouts
• Information for accountants
• Order statuses
• Invoices and manual bank transfers
• Refunds and canceling orders

Promotion and sharing

• Collecting newsletter consents
• Tracking referrers
• Discounts
• Sending complimentary tickets
• Messaging the ticket buyers
• Sharing the sales overview and attendee list

Managing changes

• Changing venue or postponing the event
• Canceling the whole event

Event day

• Validating the tickets
• Validating EU Digital COVID certificates
• Printing name tags
• Validating third party tickets

Integration

• Google Analytics
• Facebook Pixel
• Displaying events from Fienta on your own website
• Webhooks
• For developers / API